Well yes, running a company, or just a department with several people, is highly exciting but perhaps also extremely difficult.
You are always running late, customers call you and are waiting for your answers, as are colleagues too; the stress increases and productivity decreases.
In the last chapter of my book, I talk about a matrix that I use to relate the skills of a businessman or an office manager to a company’s results and its profitability. And I’m going to tell you simply how some people have succeeded. These people, and I can assure you that I know many of them, have succeeded because they have, maybe even unwittingly, focused on this matrix in creating their value.
If you would like to know more, I discuss it in my book, ‘Value in Cable Business’.